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A solution-focused approach for schools in a city

A Solution-Focused Mindset in A City

location_on Lappeenranta, Finland
In the innovation, all elementary schools in the city are trained to use the solution-focused approach. The training makes it possible to use the approach in all communication and work between students and guardians, staff, management and various partners.
Although the required investment for training and creating a new solution-focused working culture is quite substantial, the great thing is, that there are no additional costs. Just by changing our ways of thinking and socially interacting the quality and results of working practices will improve.

-Mari Routti, head of the Educational Department, City of Lappeenranta


HundrED has selected this innovation to

HundrED 2018

Finland 100

Key figures

Innovation Overview

Target Group
3 116
Updated on May 17th, 2022
about the innovation

What is it all about?

People constantly face different kinds of challenges and problems in their lives. These may be small issues that we have learned to deal with using certain mechanisms, but sometimes the problems are bigger and require more effort from us to solve them. Challenges and problems can be related to everyday life or work, but they often appear when we are learning or faced with something new.

Both students and school staff face numerous small and more challenging problems in learning, social interactions, or teamwork, for example. Problem solving skills can be learned separately, but the thinking mechanisms used to solve individual problems, ways of acting and adopting attitudes can also be connected to all school related issues and the whole school culture. This way, problems become objectives and the conversation around them becomes solution-focused.

The solution-focused approach is a way of thinking and acting, that focuses on the future and goals. It differs from problem-oriented thinking, which concentrates on the problem or why it emerged.

The approach is also strongly linked to interactive dialogue. It focuses on listening and understanding the parties involved on an equal footing while proceeding constructively in a respectful atmosphere.

The solution-focused approach involves respectful social interaction, finding out the cause of the problem from the concerned party themselves instead of making assumptions, focusing on desired future outcomes and agreeing on practices and follow-up. In addition, the model focuses on everyone’s strengths and maintaining positive speech at the school. The central view of the approach is that the words we use matter and constantly shape reality.

The City of Lappeenranta started training its teaching staff as solution-focused neuropsychiatric trainers in 2008. Originally, the training process was initiated to provide teachers with the ability to work with students showing neuropsychiatric problems using solution-focused approaches. It was soon discovered that the approach is an excellent foundation for all school related areas.

In the Lappeenranta model, the education provider has provided solution-focused training for staff and supervisors. The municipality’s curriculum stipulates that all personnel should implement the solution-focused approach in their work.

The solution-focused approach has completely transformed the foundation for social interaction between people working in Lappeenranta schools. The approach proved fruitful immediately in social and multiprofessional interaction – teachers and students; teachers and guardians; teachers and teachers; teachers and their supervisors; as well as teachers and other staff started to communicate more effectively. In addition, school and work satisfaction has increased among staff and students alike.

The following steps provide guidelines for training teaching staff on a municipal level. The content and implementation of the approach is also explained step-by-step for teachers.


HundrED Academy Review


Training all staff in the city’s schools in the solution-focused approach.


The impacts of adopting the approach are immediate. Extending the training to every school in the city will achieve a substantial and visible change in the working culture.


A solution-focused working culture can be easily adapted to different schools and municipalities.


See this innovation in action


Achievements & Awards

May 2022
Finland 100
May 2019
October 2017
HundrED 2018
June 2017
Innovation page created on

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Inspired to implement this? Here's how...

Municipal level: Introduction of the solution-focused approach
Assemble a group of educational professionals from your area.
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Municipal level: Testing the solution-focused approach in prac...
When a group has been introduced or trained in the approach, it is good to share your new know-how with others and take it into practice in schools.
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Municipal level: Resource inventory and acquisition
Find out what resources are available to you and organize the training. You can apply for funding for the training from various government sponsored project funds.
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Municipal level: Organizing training for the whole municipality
When the decision has been made to go ahead with the training, make a plan and timetable.
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Municipal level: Bringing the solution-focused approach into t...
For the training to be ongoing and and for the approach to become an established practice in schools, it needs to be part of the local curriculum and the municipality’s strategy.
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Schools: Applying for training
If you are interested in being trained in the solution-focused approach, let your school management know.
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