Schools: Putting the solution-focused approach into practice
By repeating and practising social interaction with the following advice, your habits become solution-focused.
Focus on listening and leave your own thoughts in the background.
Show you are listening with non-verbal communication, as well. Pay attention to your body language: where you are looking at, your facial expressions and posture.
Remember genuine dialogue, concentrate on what the other person is saying and leave your personal matters for another time. The idea is to ask in detail and ask for specifications
Be genuinely interested in what the other person has to say and show positive curiosity.
In difficult situations, avoid giving advice. Rather ask what the other person could do for themselves and what they would hope for others to do.
The solution-focused approach and putting it into use requires practice and reflecting on situations and one’s own actions. Be easy on yourself if you find that you were not able to act accordingly when communicating. Reflecting on past situations can make you realize something new for the next time. It is also often possible to raise the same matter again and to solve the problem of the previous situation in a solution-focused manner.
The solution-focused approach is always goal and future oriented, based on strengths and communication. Being genuinely solution-focused means acting in a way that makes your own life, your student’s and their guardians’ lives easier - whatever the methods may be.